. Account reopening. Unfortunately, the enquiry was ignored. Hello, Bwin decided to steal rakeback I`ve earned as I was told by live chat, I`ve earned points during this week and was 70 points. Close your account or block only specific products (Sports, Casino or Poker). You can exclude yourself. Spoke with customer service 3 times and they finally provided me with a password. Anyhow, I accidentally logged. If you want to revoke your self-exclusion, you can only do this. [HOST] › › Casino Complaints - Non-Bonus Issues. [HOST] › sportsbook › comments › is_it_normal_too_be_banned. I have been betting and playing with [HOST] on my account where I deposited numerous times and lost every time. Self-exclude indefinitely: you will be excluded from gambling for an indefinite period of time. Your account will be reopened automatically as. So, I just learn on Xmas eve that my account was “Frozen”. No explanations, they just returned my first deposit (10 EUR). Please note that we cannot comment on the grounds of the closure. Account closure. Recently [HOST] banned my betting account with more than EUR in it. The player from Greece has tried to block his account permanently due to a gambling problem. You can block your account yourself at any time by using Account Closure or request our Customer Support to block your account. Your account has been closed for security reasons and will not be re-opened. bwin has my account with them and sportingbet (same provider) permanently blocked because I allegedly 3x € at sportingbet with a visa card and then.