So, I just learn on Xmas eve that my account was “Frozen”. Self-exclude indefinitely: you will be excluded from gambling for an indefinite period of time. Account reopening. Close your account or block only specific products (Sports, Casino or Poker). Your account has been closed for security reasons and will not be re-opened. Recently [HOST] banned my betting account with more than EUR in it. [HOST] › › Casino Complaints - Non-Bonus Issues. bwin has my account with them and sportingbet (same provider) permanently blocked because I allegedly 3x € at sportingbet with a visa card and then. If you want to revoke your self-exclusion, you can only do this. [HOST] › sportsbook › comments › is_it_normal_too_be_banned. Spoke with customer service 3 times and they finally provided me with a password. Please note that we cannot comment on the grounds of the closure. I have been betting and playing with [HOST] on my account where I deposited numerous times and lost every time. Hello, Bwin decided to steal rakeback I`ve earned as I was told by live chat, I`ve earned points during this week and was 70 points. No explanations, they just returned my first deposit (10 EUR). Unfortunately, the enquiry was ignored. Anyhow, I accidentally logged. Your account will be reopened automatically as. You can exclude yourself. The player from Greece has tried to block his account permanently due to a gambling problem. . You can block your account yourself at any time by using Account Closure or request our Customer Support to block your account. Account closure.