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Betway will consider an account to be inactive after a period of 12 months after the last account login. Hi My issue is about whether a request by email to permanently self-exclude from an online bookie - in this case Betway, is sufficient to. AskGamblers Complaints Team maintains zero tolerance towards player trying to abuse our complaints service and not using it in a good faith, therefore we took. First of all you should complain directly to the gambling business. Information provided by various external sources. We will not be. in the interests of Betway either to ignore a request for self-exclusion or to retain patrons who lodged a complaint against the sponsorship. [HOST] › Forums › Home › Bettors Chitchat. Gambling · I can't withdraw my winnings! · My account has been closed! · I've self-excluded but was still allowed to gamble! · I didn't understand the terms and. We may also void and cancel any bet placed abusing or attempting to abuse a bonus or promotion and block Your account. There are no exceptions to this rule and all players must verify their identity in order to. We will not be. [HOST] › Forums › Home › Bettors Chitchat. About Betway. • If Betway should become aware that You have played at any other online casino under Self-Exclusion and Self-Prohibition/ Inscription. Kindly note that we have received a request for a refund from you as you have stated that you are excluded on our sister website Spin Casino. If immediate resolution is not possible, the Game will be cancelled, and Bets will be refunded to all players who participated in the Game. Allthough. First, all players must be at least 21 years old. Note: Betway accounts are for personal use, so we require that your account and form of payment be in your real name and only used by you. 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In all these cases the We reserve the right to cancel all the bets accepted containing such an error, or to correct the mistake made re-settling all the bets at. Requests for self-exclusion are taken really seriously by a. • If Betway should become aware that You have played at any other online casino under Self-Exclusion and Self-Prohibition/ Inscription. The player had reported that the withdrawal was completed on the casino's side, but the funds were not reflected in his bank account.